777jb Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 777jb ("we", "us", or "our") collects, uses, stores, and shares personal information when you access or use the 777jb platform available at https://777jb.app and any associated pages, mobile applications, or subdomains (collectively, "the Platform"). This Policy applies to all users of the Platform, including visitors who browse without registering and players who hold a registered account.

By using the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to close your account. We are committed to handling your personal data responsibly, transparently, and in accordance with fair information practices applicable to our operations.

Information We Collect

777jb collects personal information in the course of operating its platform and delivering services to players in Bangladesh. The categories of personal data we collect include:

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  Identity & Registration DataFull name, date of birth, gender, nationality, and government-issued photo identification provided during account registration or KYC verification.
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  Financial & Payment DataPayment method details (bKash number, Nagad number, Rocket number, masked card details), transaction history, deposit and withdrawal records, and account balance history.
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  Gaming Activity DataGame session logs, wagers placed, game outcomes, bonus usage records, sports betting history, and responsible gaming tool settings (deposit limits, self-exclusion status).
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  Technical & Device DataIP address, device type and model, operating system, browser type and version, screen resolution, session timestamps, and approximate geolocation derived from IP.
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  Communications DataRecords of your interactions with our customer support team, including chat transcripts, email correspondence, and support ticket histories. Feedback and survey responses where voluntarily provided.

We do not intentionally collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric information, unless such information is provided voluntarily by you during a KYC submission and is strictly necessary for identity verification purposes.

How We Use Your Information

777jb uses the personal information we collect for the following specific and legitimate purposes:

• Account management: To create, verify, maintain, and administer your 777jb player account, including processing your registration details and verifying your identity in accordance with KYC requirements.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment networks; to investigate and resolve payment disputes; and to maintain accurate financial records.
• Platform operation and improvement: To ensure the proper technical functioning of the platform, to analyse usage patterns in order to improve game offerings and user experience, and to diagnose and fix technical faults.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited activities. Our anti-fraud systems process account and transaction data automatically and are subject to human review where appropriate.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling behaviour and to administer the responsible gaming tools available to players, including deposit limits, self-exclusion, and session reminders.
• Customer support: To respond to your queries, complaints, and support requests, and to maintain records of such communications for quality assurance and dispute resolution purposes.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player under our Terms & Conditions — including account creation, payment processing, and game delivery.
• Legitimate interests: Processing necessary for our legitimate business interests, including platform security, fraud prevention, anti-money laundering compliance, and improving our services — provided these interests are not overridden by your fundamental privacy rights.
• Legal obligation: Processing required to comply with applicable laws, regulatory requirements, court orders, or lawful requests from competent authorities, including AML and KYC obligations.
• Consent: Where we rely on your consent as the legal basis — for example, for sending you optional promotional communications — you may withdraw that consent at any time by contacting our support team or using the unsubscribe mechanism in any marketing email.

Sharing Your Personal Data

777jb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data in the following limited and controlled circumstances:

• Service providers: We share data with trusted third-party companies that help us operate the platform under strict data processing agreements. These include payment gateway operators (such as the processors behind bKash, Nagad, and Rocket integrations), game content providers, cloud hosting services, and fraud detection partners. All such providers are contractually bound to process your data only on our instructions.
• Law enforcement and regulators: We may disclose your data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by law, court order, or where we believe in good faith that such disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of our business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and the applicable privacy protections.
• With your explicit consent: We may share your data with other third parties where you have given us specific, informed consent to do so. You may withdraw such consent at any time.

When sharing data with service providers, we require that those providers implement appropriate technical and organisational security measures to protect your data, and that they process your data only as directed by us and not for their own independent purposes.

Cookies & Tracking Technologies

777jb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. The types of cookies we use include:

• Strictly necessary cookies: These are essential for the platform to function correctly. They enable core features such as logging in, maintaining your session, and processing transactions. These cookies cannot be disabled without affecting core functionality.
• Functional cookies: These remember your preferences and settings (such as language choice and display preferences) to personalise your experience. They improve convenience but are not strictly essential.
• Analytics cookies: These collect anonymised data about how users interact with the platform — such as pages visited, time spent, and errors encountered — to help us identify areas for improvement. No personally identifiable information is stored in analytics cookies.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777jb platform. Most mobile browsers on Android and iOS allow you to clear cookies and set preferences from the browser's privacy or settings menu.

Data Retention

777jb retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The specific retention periods we apply are:

Account and transaction data is retained for a minimum of 5 years following account closure, in line with standard AML record-keeping requirements. Gaming activity logs are retained for a minimum of 3 years. Communications data (support tickets, chat records) is retained for up to 2 years from the date of the communication. Where data is no longer required, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.

Data Security

777jb takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption on all data transmissions between your device and our servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted storage of sensitive data at rest, including hashed password storage using industry-standard algorithms. Plain-text passwords are never stored.
• Role-based access controls ensuring that personal data is accessible only to 777jb staff and authorised service providers who have a legitimate operational need for it.
• Regular security reviews and vulnerability assessments of our platform infrastructure to identify and remediate potential weaknesses before they can be exploited.

Your Privacy Rights

As a user of the 777jb platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your request:

• Right of access: You may request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe, subject to identity verification.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please log in to your account to update basic profile information, or contact support for changes that cannot be self-served.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we may be required by law to retain certain categories of data (such as transaction records) even after account closure.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while you contest the accuracy of that data or while a complaint is under investigation.
• Right to data portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly-used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, including profiling for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds.

We will respond to all privacy rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for the delay. There is no charge for exercising your privacy rights, although we reserve the right to charge a reasonable fee for manifestly unfounded or repetitive requests.

Children's Privacy

The 777jb platform is intended exclusively for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account, access the platform, or use any of our services.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has created an account on 777jb, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Third-Party Links & Services

The 777jb platform may reference third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. While these providers supply game content that is integrated into our platform, they operate under their own privacy policies. 777jb is not responsible for the privacy practices of third-party game content providers. We encourage you to review the privacy policies of any third-party provider whose content you access through our platform. We do not embed third-party tracking scripts or advertising networks on the 777jb platform.

International Data Transfers

777jb primarily serves users in Bangladesh and processes the majority of personal data within infrastructure located in the Asia-Pacific region. In some cases, personal data may be transferred to or accessed from locations outside Bangladesh — for example, where a game content provider or cloud infrastructure partner is based in another jurisdiction.

Where such transfers occur, 777jb takes steps to ensure that your personal data continues to receive an adequate level of protection. This includes requiring third-party recipients to be bound by contractual obligations that require them to handle your data in accordance with the same standards that apply to our own processing. By using the platform, you acknowledge and consent to the possibility of your personal data being transferred internationally under these safeguards.

Changes to This Privacy Policy

777jb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active account holders via the email address registered to their account.

Your continued use of the platform following the posting of any update to this Policy constitutes your acceptance of the revised terms. We recommend that you review this Policy periodically to stay informed about how we are protecting your information. If you disagree with any material change to this Policy, please contact our support team to discuss your options, including account closure.

Contact & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 777jb processes your personal data, our support team is available 24/7 to assist you. We aim to acknowledge all privacy-related queries within 24 hours and to provide a substantive response within 30 days.

Email: [email protected]